Reputation Management

Hidden Treasures (EP)

nominations for Best Metal Performance. Despite having garnered mediocre or negative reviews, the material on the EP has been credited with helping expand the group’s

handling-negative-feedback-on-social-mediaHow To Handle Negative Reviews On Social Media
from simplify360, ago in
Social Media has given your customers a platform to speak and simultaneously it has created a urge to be heard. Customers now want brands to hear them and respond to their queries in a timely manner. This deck talks about Do’s and Don’ts when it comes to serving your customers through social media and it also contains some excellent and worst real life cases of customer service. We hope that by the time you finish reading this deck you’d have learnt the basics of customer service. All the best!!

The Art of Fielding: A Novel
Chad Harbach, published 2011, 528 pages

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